We are a small atelier and value your satisfaction in all situations - we will try and accommodate your needs to the best of our knowledge. All our items have a craftsmanship repair warranty.
We use secure credit card payment and the processing is between your browser and the payment processor. This is to avoid storing your personal data - we don't share any of our clients info.
We like to offer fair shipping but larger items such as gongs are just too big to ship cheaply - we are always on the lookout for lower rates though.
We accept returns within 10 days of item arrival but you must pay the return shipping. Damaged instruments may be repaired and custom built items are non refundable. Returns are subject to a re-stocking fee of 10%.