Testimonials / Témoignage

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Some clients feedback...

«I just received my handpan back after the tuning services were complete. This handpan now sings. The handpan I purchased was of a lower quality not from JF, but he was willing to take on the task, even after I attempted to tune it myself and made a mess of it; But the craftsmanship of JF brought it back to life and then some. Most of the notes now have a harmonic I have never heard before. Tuning services are highly recommended! I Hope to purchase a handpan from him one day soon! » Andrew K, oct. 2023

«Doooood... Omg Omg Omg. That night, I sat in my rental, dead tired from the weekend, and touched and struck and tapped and just listened to your craft. It took me twenty years to find your craftsmanship, I couldn't be happier. OMG » Mark P, June 2023

«Ce handpan est magnifique et fait a la perfection JF, Je l'adore .J'ai meme trouvé un coeur parmis le griboullage sur l'acier.» Mariette 🙂, Dec. 2021

«Merci, j'adore mon nouveau mini Handpan!🤠» Olivier, Nov. 2021

«I am one happy girl. Thank you so much. It's beautiful.» Joanne, Sept 2021

«Thank you again for the beautiful domepan you created. I appreciate your craftsmanship so much. The domepan was very well protected with good packaging and it sounds wonderful. Elastic rim arrived today. I will happily pass along your name to my friends who are interested in this journey.» Judy, Sept. 2021

«Nous avons bien reçu le pan. Il est magnifique, nous sommes ravis. Maintenant place à la pratique!» Yeni et Lionel on 23 mars, 2021

«Je viens de recevoir le handpan et il sonne très bien, très beau aussi! Mille fois merci!» Philippe on 26 aout, 2020

«I received you drum today and am in love! Thanks so much!» Amy on 23 Jan, 2020

«Jf. I love it. Thank you!» Motek on 4 Dec, 2019

«This handpan is exactly what I wanted and is well made. Thank you very much for doing such a splendid job with its creation.» Michael on 09 Oct, 2019

«Beautiful Drum!! Custom made to order, and very happy!! Also, great person to deal with. I recommend, as the craftsmanship is amazing.» Sherry on 29 Jan, 2019

Returns & After service

Returns
JF always puts his latest and most precise tuning into each instrument.You have 10 days after your purchase to return an instrument. Make sure all the items are back in the box so they can't move during transport. Please note that a re-stocking fee of 5% of the purchase price will be applied to your refund to cover re-stocking and shipping expenses.

We offer a free re-tuning warranty

The client must pay for shipping both ways when sending an instrument in for repairs. We will do our best to get you back on track but re-tuning is a delicate process. There are no guarantees.

Out of warranty re-tuning

65$/h and JF can re-tune most materials but there is no guarantee. The client must pay for shipping both ways when sending an instrument in for repairs. We will do our best to get you back on track but re-tuning is a delicate process. There are no guarantees.